Privacy policy

Darna is the data controller for the personal data described here. You can reach us at hello@darna.homes.

When you contact an agent about a property. We collect your name, email address, optional phone number, your message and the property you asked about. We pass these to the estate agency (and, where they publish one, the listing agent) by email and, where available, WhatsApp, so they can answer you. Replies are passed back to you through a Darna email address so your conversation stays in one place. Legal basis: taking the steps you asked for (contract / pre-contract).

Price-drop watches, search alerts and newsletters. We store your email address and what you asked to be alerted about. Every email has a one-click unsubscribe link. Legal basis: your consent.

Contact form. Your name, email, optional company and message, used only to reply to you.

Usage data. Like most websites we record basic technical information (pages visited, device and browser type, approximate location from your IP address) through Google Analytics, and we count clicks on contact buttons to see which listings are useful. Legal basis: our legitimate interest in running and improving the site.

Agent contact details. Listings include the business name, phone number and email that estate agencies publish on their own websites, so buyers can reach the right person. Agents who would like their details changed or removed can email us.

We never sell your personal data. We share it only with:

• the estate agency or agent you chose to contact;
• service providers that run Darna for us: our hosting provider (DigitalOcean), our email delivery provider (Resend), Microsoft 365 for our own mailbox, Meta (WhatsApp Business) for messages to agents, and Google (Analytics and advertising).

Some of these providers may process data outside the EU. Where they do, they rely on safeguards recognised under the GDPR, such as the EU Standard Contractual Clauses.

We use cookies for signing in, remembering preferences, analytics (Google Analytics) and advertising (Google AdSense). You can block or delete cookies in your browser settings; the site will still work, though you may need to sign in again.

Enquiries and conversations are kept for up to 24 months so you and the agent can refer back to them, then deleted. Alert and newsletter subscriptions are kept until you unsubscribe. Analytics data is kept for 14 months.

Under the GDPR you can ask to see the personal data we hold about you, correct it, delete it, restrict or object to how we use it, or receive a copy. Email hello@darna.homes and we will respond within one month. You can also complain to Malta's data protection authority, the Information and Data Protection Commissioner (IDPC).

If we change this policy we will update the date at the top of this page.